Legal notice

Seller: Chef's Kimchi
Responsible Representative: Jeongmin Lee
Address: 33-12 Udagawacho, Shibuya-ku, Tokyo, Japan
Email Address: hansol.kimchi@gmail.com

Product Price: Please refer to each product page.

Additional Fees:

• Shipping Fee: Refrigerated delivery (cool delivery) flat rate ¥990 nationwide.

• Free shipping on orders over ¥8,000.

Payment Methods and Timing:
We accept the following credit cards: Visa, Mastercard, American Express, JCB, Diners Club, Discover.
Payment is processed at the time of order.

Product Delivery Timeframe:
Products will be shipped within 7 days after the order is placed.

Delivery Method:
Shipped via refrigerated (cool) delivery service.

Returns, Defective Products, and Cancellations:
As our products are made to order, we do not accept returns due to customer convenience after the order has been placed.
If the product is defective, please contact us within 2 days of delivery. We will respond after confirming the details.

Return Deadline:
If you contact us within 2 days of receiving the product, we will guide you through the return process according to the instructions provided by our staff.