Terms of service
Overview
Welcome to Chef’s Kimchi! The terms “we,” “us,” and “our” refer to Chef’s Kimchi. We operate both physical stores and this website, offering a curated shopping experience including all information, content, functions, tools, products, and services (collectively, the “Services”). This platform is supported by Shopify.
These Terms of Service (“Terms”) and all referenced policies outline your rights and responsibilities when using our Services. This agreement includes important legal information such as disclaimers and limitations of liability. Please read it carefully.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please do not access or use our Services.
1. Access and Account
By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction and you allow any of your minor dependents to use the Services through your device.
You may be required to provide information such as your email address, billing information, payment details, and shipping address. You agree that all information provided is true, accurate, current, and complete.
You are solely responsible for safeguarding your login credentials and for all activities that occur under your account.
2. Product Information
We strive to display accurate product and service details, but screen displays may cause color or appearance variations.
We do not guarantee that product appearances or quality will meet your expectations or match descriptions exactly. Product details may change without notice. We reserve the right to discontinue products or restrict them to certain regions or individuals.
3. Orders
Your order is considered an offer to purchase. We reserve the right to accept or decline it at our sole discretion.
Only after we confirm receipt of payment is the order considered accepted. Please carefully review your order before submission—once confirmed, it may not be canceled.
Cancellations, changes, or rejections will be communicated to you via the contact information you provided.
Returns and exchanges are only processed in accordance with our Refund Policy [LINK].
You agree that purchases are for personal or household use only and not for resale or export.
4. Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price at the time of order is final and will be listed in your confirmation email. Unless stated otherwise, prices exclude taxes, shipping fees, handling charges, customs duties, or import taxes.
Online pricing may differ from in-store prices. Promotional offers may apply and will take precedence in case of conflicts.
You agree to provide accurate and up-to-date payment and billing details.
You affirm: (i) your credit card information is valid; (ii) you are authorized to use the card; (iii) your payment will be approved; and (iv) you will pay all applicable charges and taxes.
5. Shipping and Delivery
We are not responsible for delays in shipping. Delivery times are estimates only.
We are not liable for delays caused by carriers, customs, or events beyond our control. Risk and title to products transfer to you upon delivery to the shipping carrier.
6. Intellectual Property
All content on our Services (including trademarks, text, images, designs) belongs to Chef’s Kimchi or its licensors and is protected by intellectual property laws.
You may use content for personal, non-commercial purposes only. You may not reproduce, modify, distribute, display, or transmit content without written permission.
Chef’s Kimchi and its logo are our trademarks. Shopify trademarks belong to their respective owners.
7. Third-Party Tools
We may provide access to third-party tools “as is” without warranty or endorsement. Use them at your own risk and refer to the third party’s terms before use.
8. Third-Party Links
The Services may include links to third-party websites or resources. We are not responsible for their content, accuracy, or availability.
Your dealings with third parties are solely between you and the third party.
9. Relationship with Shopify
Chef’s Kimchi is hosted on Shopify’s platform, but we are solely responsible for all transactions. Shopify is not liable for any issues related to our products or services.
10. Privacy Policy
Our collection and use of personal information are governed by our Privacy Policy [LINK] and, where applicable, Shopify’s Privacy Policy.
Your data may be transferred internationally or shared with third parties. Please review these policies for full details.
11. Feedback
By submitting feedback, suggestions, or comments, you grant us the unrestricted right to use, modify, publish, and distribute such content worldwide without compensation or obligation.
You represent that your feedback does not infringe third-party rights or contain harmful content. You bear all responsibility for submitted content.
12. Errors and Omissions
The Services may contain errors, inaccuracies, or omissions. We reserve the right to correct such errors and cancel orders, even after submission.
13. Prohibited Uses
You may not use the Services for illegal, abusive, fraudulent, harassing, or infringing activities.
We reserve the right to suspend or terminate your access if any misuse is detected.
14. Termination
We may terminate or suspend your access at any time. You remain liable for all outstanding payments.
Certain terms (such as intellectual property, liability, and privacy) will survive termination.
15. Disclaimer of Warranties
Except as expressly stated, the Services and products are provided “as is” and “as available,” without warranties of any kind.
16. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Services.
17. Indemnification
You agree to indemnify and hold us and Shopify harmless from any claims, damages, or expenses arising from your violation of these Terms or third-party rights.
We reserve the right to assume exclusive legal defense and you agree to cooperate as necessary.
18. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain in effect.
19. Waiver and Entire Agreement
Failure to enforce any provision does not constitute a waiver. These Terms and our policies form the entire agreement between you and us.
20. Assignment
You may not assign your rights or obligations under these Terms.
We may assign them without notice.
21. Governing Law and Jurisdiction
These Terms are governed by the laws of the jurisdiction where our business is registered. You agree to the exclusive jurisdiction of its courts.
22. Headings
Headings are for convenience only and do not affect interpretation.
23. Changes to Terms
We may update these Terms at any time by posting revisions on our website. Changes take effect immediately.
You are responsible for reviewing updates. Continued use means you accept them.
24. Contact Information
If you have questions about these Terms, contact us at:
Email: hansol.kimchi@gmail.com
Business name: [Your Business Name]
Address: [Your Address]
Phone: [Your Phone Number]
Business Registration No.: [Fill in]
VAT No.: [Fill in]